Austria
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Andrea Eraslan-Weninger, Chief Executive and Johanna Hollerwöger, Project Manager of the House for Integration in Vienna were interviewed on 25th March 2005.
Topics discussed include: the comprehensive consulting and care approach of the House for Integration, what it's like for migrants living in the House and the changed political context for immigration in Austria.
Read the full interview transcript in English.
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Belgium
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Luc Vanacker, Chief Executive of the Public Waste Agency of Flanders (OVAM) and Myriam de Munter, a master composter of the Flemish Organisation for Promoting Composting and Compost Use (VLACO) were interviewed on 23 March 2006.
Topics discussed include: innovative waste prevention and reduction policies in the Belgian region of Flanders, ways of running a home composting programme, training citizens as compost masters and partnership working between OVAM and VLACO.
Read the full interview transcript in English.
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Brazil 
From prioritising expenditure towards community planning: latest PB developments in Porto Alegre |
Ricardo Correa Gomes interviewed Assis Brasil on
28 February 2008 in order to have an alternative view on how PB continues under the new government of Mayor Fogaça in Porto Alegre.
This interview follows up an interview of GI Director Tony Bovaird with Assis Brasil Olegario Filho, Community Engagement Director, and Andre Passos Cordeiro, Head of Planning, of the City of Porto Alegre on 22 November
2004.
Topics discussed include: mistakes made in the development of PB, its achievements to date,
how it affects the role of local politicians and how it fits in
with the local governance programme of the new government.
Read the full interview
in English.
Download the Portuguese version of the 2004 interview in .doc
or .pdf format.
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Czech Republic
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The Members of the Partnership of the ‘Safe Locality’ Programme in Czech Republic, Dr. Koníček, Dr. Kocábek, Mrs. Patočková, Ing. Veiner and Mr. Kolář were interviewed at the Ministry of Interior on 21 April 2005.
Topics discussed include: advising citizens and companies about technologies which help them to protect their property, partnership working between the Ministry of Interior, the police and associations of private companies, next steps in the prevention of property-related crimes.
Read the full interview transcript in English.
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Finland
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Jari Seppälä (Head of the Information Office), Elina Harju (Co-ordinator of Netti-Nysse,
the Internet Bus initiative) & Emma Littunen (manager of the E-Help Desk eTupa) in the City of
Tampere were interviewed on
10 November 2005.
Topics discussed include: Tampere's role as an e-government
pioneer in Europe, local experiences with e-democracy, the continued success of the Internet Bus, and reasons for launching the new initiative eTupa.
Read the interview transcript.
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France
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Jean Joubert has been a long-term member of the Citizen Inspectorate (Observatoire des engagements) in Bobigny which was an outcome of the citizen assemblies in this suburb of Paris. The changes in political culture which this initiative has achieved show that inspection and auditing should not only be left to professionals. M. Joubert was interviewed on 19th December 2006.
Topics discussed include: How the citizen inspectorate was founded by the mayor of Bobigny to improve accountability and legitimacy of the Communist Party, how the citizen inspectors operate, what difficulties they have experienced and next steps in the re-engineering of the Citizen Inspectorate.
Read the interview transcript.
Download the French transcript in .pdf format.
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France
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Nathalie Pitrou was Assistant Mayor responsible for local democracy
and community engagement in Issy-les-Moulineaux, when
she was first interviewed on 12th March 2002. The interview
material was updated in November 2004, when Mme. Pitrou had just
changed her portfolio to become responsible for international
cooperation.
Topics discussed include: Consultation and participatory
democracy, conseils de quartier, young people and quality
of life, citizen's internet access, ways to extend particpation,
local governance and future challenges
Read the interview transcript.
Download the French transcript in .doc
or .pdf format.
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Germany
Starting a PB process in a big city: the approach of the City of Cologne |
The German director of Governance International, Gerhard Banner interviewed Peter Michael Soenius, Head of Finance in the City of Cologne on 25 June 2008.
Topics discussed included: reasons for starting a PB process in a big city, how to lower the barrier for citizens to participate, why the internet platform became so successful, issues citizens cared about most and how the local council reacted to the proposals of the citizens.
Download the full interview.
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Anja Fortenbacher, HRM manager at Gerhard Rösch
Limited in Tübingen, was interviewed on 20th December
2004.
Topics discussed include: reasons for the introduction
of family-friendly personnel policies, costs and benefits of
the company-run kindergarten and other services provided for
staff, reaction to the Rösch model in other companies.
Download the full interview transcript.
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Germany
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Robert Hahn, Director of the Policy Unit for
Citizen Engagement in the Department for Social Affairs in Baden-Württemberg
was interviewed on 25th June 2004.
Topics discussed include: The role of citizen engagement
at a time of fiscal crisis, strengthening the role of civil society
in Baden-Württemberg, dealing with social inclusion, the
future of the 'enabling state'.
Read the full interview transcript.
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Germany
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Hannes Wezel (Head of
Unit for Citizen Engagement) in the City of Nürtingen was interviewed on 7 July 2005.
Topics discussed include: Developing a citizen orientation during financial crisis,
the attitude of councillors towards citizen consultation and participation, the involvement of the local newspaper with the editing of the voluntary journal BINGO and the results of the latest evaluation of citizen engagement in Nürtingen.
Read the full interview transcript.
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Italy
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Dr. Giampiero Palmieri (Manager of the ICT department and demographic services) and Dr. Claudio Forghieri (Head of the city’s website Mo-net) were interviewed on 11th April 2005.
Topics discussed include: providing interactive and customer-orientated information to citizens through the new communication system
Uno x 1, the huge success but uncertain future of the youth website Stradanove.
Read the interview transcript in English.
Download the Italian transcript in .pdf format.
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Italy
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Dr. Enrico Prevedello (Mobility Manager of the Politecnico
di Milano) was interviewed on 8 April 2005.
Topics discussed include: improving the mobility of
cyclists in a car city, partnership working between the Politecnico
di Milano and the City of Milan, replication of the project
in Italy.
Read the interview transcript
in English.
Download the Italian transcript in .doc
or .pdf format.
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Italy
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Dr. Pier Luigi Brogi (Policy Director for the Environment, Civil
Protection, Mobility and Parking, and Municipal Police),
Mrs Maria Toti and Mrs Elena Brizio (coordinators
for Agenda 21) in the City of Siena were interviewed on
17th May 2004.
Topics discussed include: how
the city had earned its good reputation through its initiatives
on sustainable development including: health, public safety and
traffic management
Read the interview transcript.
Download the Italian transcript in .doc
or .pdf format.
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Korea
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Mayor Myung-Bak Lee of the Seoul City Government was
interviewed on 12th April 2005.
Topics discussed include: using e-government to fight
against corruption, in particular, how the OPEN-system of the
Seoul City Government increases transparency, dealing effectively
with bribes, involving citizens in inspections and audits.
Read the full interview transcript
in English.
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Netherlands
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Drs Fons Schrijvers, former Financial Director
in the City of Tilburg and a leader in the development
of the 'Tilburg Model I', was interviewed in March 2002
and July 2004.
Topics discussed: The managerial reforms which were
initiated in Tilburg in the early 1980s which became the basis
for the 'New Steering Model' (Neues Steuerungsmodell) which was
rolled out throughout local authorities in Germany during the
1990s.
Read the interview transcript.
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Netherlands
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Drs. Ugur Pekdemir, Director of Shared Services Department
and Dr. Gerhard Hauser, Manager of Public Affairs, were
interviewed about the 'Tilburg Model II' on 7th September
2004.
Topics discussed: the extension of the Tilburg Model I
to the Tilburg Model II and the current reform priorities in
the City of Tilburg.
Read the interview
transcript.
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Netherlands
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Drs Lia Knoet-Vrehen, who is the manager of the ‘Anti-Domestic
Violence, Juvenile and Multi-ethnicity’ Unit of Haaglanden
Police Force was interviewed on 5th November 2004.
Topics discussed include: an active approach by the
police to fight domestic violence, training police officers in
taking action against domestic violence, partnership working
between the police, the justice system and social organisations
Read the interview transcript.
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Switzerland
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Jürg Dübendorfer, the directly elected mayor of Baar was interviewed on 23rd August 2004.
Topics discussed include: Cooperation and collaboration,
the business breakfast, ISO certification, GI Governance Health
Check, the state of direct democracy in Switzerland.
Read the interview transcript.
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UK 
A leader in innovations of customer services |
Janette Garlick, customer services manager of the London Borough of Sutton was interviewed on 12 November 2008.
Topics discussed include: benefits of service charters, the added value of the Customer Excellence Standard, empowering customers towards active co-producers.
Read the interview transcript.
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UK
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Stephen Shaw who
is responsible for the Governance Programme of the British Council was interviewed
on 11 June 2008.
Topics discussed include: Differing attitudes to governance
in Europe and developing countries, the measurement of governance
and recent successes and failures.
Read the interview transcript.
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UK
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Sheila Lock,
Head of Services to Students and Communities, and
Patrick Ambrose, Youth Service Area Manager in Calderdale were interviewed
on 9th September 2004.
Topics discussed include: Calderdale Youth Parliament,
how it works, its orgins and achievements.
Read the interview transcript.
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UK
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Davy Jones, Senior Manager at
the Audit Commission was interviewed on 27th November 2006.
Topics discussed include: Performance monitoring, benchmarking,
quality of life indicators, comprehensive performance assessment
(CPA), local area profiles, the future of local government.
Read the interview transcript.
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UK
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Chris Davis who
is the Global Campaigns Manager at The Body
Shop International plc was interviewed on 22nd March 2005.
Topics discussed include: Campaigning on social issues, building a 'corporate alliance' against domestic violence,
development of 'Fonesforsafety' programmes.
Read the interview transcript.
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